Purchasing A Yurt
Shipping and Return Policy
Generally delivery is between 6-10 weeks from the time the order is accepted. A deposit of 50% is required with all orders. Units that are in stock will be shipped upon receipt of full payment. All orders must be paid in full prior to shipping.
Shipping
Yurtspaces ships units inside USA and outside USA. Clients are responsible for all shipping costs. Units shipped outside USA may be subject to additional local government fees.
Inspections and Returns
It is up to you the client to inspect your product upon receipt. If the product has been damaged in shipping or does not conform to what was ordered notify the Yurtspaces in writing within 10 days of delivery. You will be advised what action will be taken. This means an assessment by our management will be made. Damaged parts may be replaced or unit the accepted for return. Client will have the choice of replacement or refund.
Cancelation
Products that are built to order may not be canceled. If for any reason a built to order is canceled it will be subject to a 25% cancelation fee.
Payment terms
A 50% of total purchase price deposit is required with order acceptance. Total purchase price is defined as any customization that carries extra cost to standard units. The remaining balance of the purchase price which may include, sales tax, shipping charges, must be paid prior to shipment release. If a client does not pay the balance within 30 days after request for balance your order may be canceled and a 25% of total price restocking fee will be assessed. There are no refunds on custom orders. If a credit card is used to pay it may be subject to a 3% fee surcharge.